Customer Satisfaction Survey
Please enter your
Serial number
here (example: z123456,a567890)--->
Order Entry
Yes
No
1.- Was your call answered promptly ?
2.- Was your sales agent courteous ?
3.- Was your sales agent knowledgeable ?
4.- Were you given an accurate estimate of delivery time ?
5.- Was a GoldSeal Service Agreedment explained and offered to you ?
6.- Were the Product Warranty Terms explained to you ?
Product Delivery
Yes
No
7.- Did the delivery arrive as promised ?
8.- Did you receive the engine/transmission undamaged ?
9.- Was the delivery truck equipped with a lift gate if requested ?
10.- Were you satisfied with all aspects of the delivery ?
Product Quality
Yes
No
11.- Did the engine/transmission fit properly with no modifications ?
12.- Does the engine/transmission perform properly ?
Overall Satisfaction
Yes
No
13.- Were you entirely satisfied with all aspects of the transaction ?
14.- Based on your experience with ATK, would you recommend our products to others ?
15.- Would you buy from us again ?
Email Address
(optional)
Overall Comments
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